Privacy Policy

Last updated: 3 April 2026

BuyerIQ ("BuyerIQ", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal data when you use our website and services at buyeriq.ie (the "Service").

1. Data Controller

BuyerIQ is the data controller for personal data processed through the Service. For questions or requests, contact us at privacy@buyeriq.ie.

2. What We Collect

• Account data: email address, hashed password (managed by Supabase Auth).
• Usage data: search queries (property addresses), page views, feature usage, IP address.
• Payment data: processed by Stripe. We do not store card numbers. We receive your Stripe customer ID, subscription status, and billing email.
• Alert preferences: saved search criteria and notification settings.
• Device data: browser type, operating system, and screen size for analytics (no cookies required).

3. How We Use Your Data

• To provide and improve the Service (property valuations, comparable sales, alerts).
• To process payments and manage your subscription.
• To send transactional emails (account verification, password reset, deal alerts you opted into).
• To monitor Service health and prevent abuse (rate limiting).
• To generate aggregated, anonymised market statistics.

We do not sell your personal data. We do not use your data for advertising.

4. Legal Basis (GDPR Article 6)

• Contract: processing necessary to provide the Service you signed up for.
• Legitimate interest: analytics, fraud prevention, service improvement.
• Consent: marketing emails (you can unsubscribe at any time).

5. Data Sharing

We share data only with processors necessary to run the Service:

• Supabase (EU region) — authentication and database hosting.
• Stripe — payment processing.
• Vercel — frontend hosting and edge delivery.
• Railway — backend API hosting.
• Plausible Analytics (EU-hosted) — privacy-friendly, cookieless web analytics.

We do not share your data with any other third parties.

6. Data Retention

• Account data: retained while your account is active, deleted within 30 days of account deletion.
• Search history: retained for 12 months for service improvement, then anonymised.
• Payment records: retained for 7 years as required by Irish tax law.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data ("right to be forgotten").
• Port your data to another service.
• Object to processing based on legitimate interest.
• Restrict processing in certain circumstances.

To exercise any right, email privacy@buyeriq.ie. We will respond within 30 days.

8. Cookies

We use only essential cookies for authentication (session tokens managed by Supabase Auth). Our analytics provider (Plausible) does not use cookies. We do not use any advertising or tracking cookies.

9. Data Security

We use encryption in transit (TLS), encrypted database connections, and hashed passwords. Access to production systems is restricted to authorised personnel.

10. Property Data

Property transaction data displayed on BuyerIQ is sourced from publicly available records including the Property Price Register (Gov.ie), SEAI BER database, and CSO statistics. This data relates to properties, not individuals, and is published by government bodies for public use.

11. Children

The Service is not directed at anyone under 18. We do not knowingly collect data from minors.

12. Changes

We may update this policy from time to time. Material changes will be communicated via email or a notice on the Service. Continued use after changes constitutes acceptance.

13. Contact & Complaints

Email: privacy@buyeriq.ie

You also have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.